Reader Comments on Aardvark Daily 22 May 2001
Note: the comments below are the unabridged
submissions of readers and do
not necessarily reflect the opinions of the publisher.
From: bede For : The Editor (for publication) Subj: talking points Why dont they just cut the overheads of running the points and give us cheaper phones so that every time we use a cordless drill we dont have to think those great guys from telecom gave that to us! From: Dave For : The Editor (for publication) Subj: Price Rise My latest intouch newsletter from Telecom tells me that from July 6 Telecom will intoduce "whole minute rounding" for calls billed to my home phone. This means rounding up, not down. The example given is a 2:47 call rounded up to 3:00. Telecom neglects to use the example of a 1:01 call rounded to 2:00. Why don't they just call it a price rise? Then they insult my intelligence by saying "this change reflects the increasing use of capped price calls" - when it has absolutely nothing to do with capped price calls. Does anyone have a recommendation for a toll bypass operator I should use? From: Christopher Cookson For : The Editor (for publication) Subj: Talking Points It's a strange irony that Telecom keep whinging on about losing money on domestic lines because they can't charge for the calls, and yet they offer their Talking Points program to hang on to customers. On the other hand, those of us who happen to have made the move from the home office, pay a lot more for our lines, our calls, and don't get any sort of reward. When I was involved in forming a company that combined two home businesses, for practical reasons, an office in town made more sense. Shock Horror! First month I couldn't believe our phone bill. That nice per minute charge for local calls also applies for calls to the Internet, and as a company with a strong Internet focus, that adds up pretty quickly. Basically, our phone bills doubled from the equivalent working from home, and no incentives either. Just a quick word about Telecom's 'inflated' pricing on rewards. Remember that the $40 of 'free' calls they are giving you doesn't actually cost them that to provide anyway. That's the retail value of it, but if you accept Telecom services as rewards, it's actually costing them a lot less than the dollar value to provide you with the reward. If they provide you with a product from another supplier, sure they're inflating the price, but just bear in mind that $40 worth of free calls from Telecom is actually costing them a lot less than $40, so your drill may not be such a bad deal after all. From: Wen the Eternally Surprised For : The Editor (for publication) Subj: Telecom rental phone charges A bit off topic but ... another thing I've found is the Telecom "Rental phone" charge. If you don't have a phone rented from Telecom make sure they aren't charging you for one. I've come across several people who have had this done to them.Now Have Your Say
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