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Reader Comments on Aardvark Daily 30 January 2002

Note: the comments below are the unabridged submissions of readers and do
not necessarily reflect the opinions of the publisher.


From: David Farrar
For : The Editor (for publication)
Subj: Online tutorial

The suggestion that InternetNZ create a suitable online
tutorial for locan net users is one which I think has
merit.  For a while I've been thinking it would be great if
the InternetNZ website could become almost a portal for all
the information people need on the Internet in NZ.  FAQs,
RFCs, List of ISPs, Netiquette, Net Safety, Viruses,
Hacking etc.

However this is not a trivial task and something which has
to be planned for.  InternetNZ is going to be asking for
input in February into its draft strategic plan for the
next three years which will define key areas of activity
such as potentially this one.  Suggestions such as this one
will be most welcome.

From: Peter
For : The Editor (for publication)
Subj: ISP tutorial

Your article about ISPs educating their customers is very
interesting.  While in Aust recently, I joined Bigpond to
gain a local ISP.  Each week they emailed me a series of
tutorials (in plain text).  Together these make up a good
beginners intro to the internet.  It appears they do this
automatically for each new customer.

The point is that this can be done, and is being done by
ISPs who are interested in providing service to their

From: Michael Woodhams
For : The Editor (for publication)
Subj: Caller ID

I recently discovered (via moving and changing phone number)
that my ISP (Freenet) use caller ID on dialups, and refuse
connection if it is not from the phone number set for that
account. It was a bit of a hassle when I moved (especially
as I had to diagnose the problem first) but it would have
prevented your friend's problem.

How difficult would it be for ISPs to record caller IDs of
dialup sessions? Even if they don't deny access on that
account (like Freenet) it would at least give an excellent
starting point for a fraud investigation, and possibly
blacklisting of the perpetrator by multiple ISPs.

There are rare cases where you might not want caller ID
recorded for privacy reasons. Possibly this could be offered
with the ability to opt out.

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