Reader Comments on Aardvark Daily 6 March 2002
Note: the comments below are the unabridged
submissions of readers and do
not necessarily reflect the opinions of the publisher.
From: Dennis For : The Editor (for publication) Subj: Telecom and ADSL A couple of months ago I contacted Telecom about ADSL for a small city-based business (4 users) and less than 2GB traffic a month (often less than 1GB). They did not consider ADSL to be a reliable product and tried to upsell me on Frame relay. Naturally, their prices were higher than anyone else's and were way out of our budget. Hmmm ... what options are there when I move to the Coromandel? From: Andrew For : The Editor (for publication) Subj: ADSL I rang telecom the other day and had a major grump at them about my ADSL, and demanded a credit for the outages.. I'm waiting to hear back from them at the moment.. Interested to know if anyone else has had any luck trying to get credits.. Will let you know how it goes.. From: Samuel Blight For : The Editor (for publication) Subj: DSL problems or JetStream problems? Something doesn't quite seem to be adding up here. I get my internet access at work through DSL (sort of). Our internet connection is with Clear in Auckland. We have a WAN that runs across Telecom's DSL (using IP.Networking). We have had very few hiccups that have been Telecom's problem. However we do pay a reasonably expensive sum for IP.Networking. That makes me question if the problem is with DSL totally or is it Telecoms managing of it. Is JetStream to cheap (at a flat rate) for them to be able to afford to give it the redundancy they give IP.Networking? (Which is $520 a month for each site connected at the minimal rate of 512k). Which makes me think the DSL circuts are managed so priority customers (those who pay lots) are given good redundancy, but the standard user is not. However if this is the case, Telecom should be open and transperent about it instead of just blaming the problems on 'DSL circuits'. From: Joe For : The Editor (for publication) Subj: Err..Not Xtras Fault? I have 2 ADSL connections. (1 Jetstart for personal use, and Jetstream for my Internet Server). But I am also * NOT * with Xtra. As far as I can see, the service here has been fine with no outages. Now if the service is fine here and Xtra has an outage..How is it NOT Xtra fault?? From: Stewart For : The Editor (for publication) Subj: Problems? Ive had jetstart for just under 2 weeks now and the service has been excellent with Xtra. As for the outages you are mentioning, my adsl router reports ive been connected for 256hours. In this period I have never once experienced pages not loading, things not downloading etc etc.Hit Reload For Latest Comments
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