Copyright © 1996 to Bruce Simpson
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ISCONZ, WebWorld settle differences Copyright © 1996 to Bruce Simpson |
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Subsiquent to a meeting a couple of weeks ago between Patrick
O'Brien, ISOC's full-time trouble-shooter and Peter Belt of Web
world, the following joint statement has been issued.
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DOMAIN NAME REGISTRATION - LEVELS OF SERVICE
November 15, 1996
ISOCNZ and the Private DNS Co. sat down recently to discuss the issues
raised in Mr Peter Belt's recent letter to the Aardvark editor's column.
Both organisations were pleased at the outcome of those discussions.
"My real concern was that ISOCNZ viewed us as competition to their DNS
registration function, and that there was an implication that services
delivered to my company would be inferior to other players in the market"
said Peter Belt, Managing Director of the Private DNS Company."
"To protect the interests of my growing customer base, I sought public
assurances from ISOCNZ that this was not the case. The discussions were
both frank and fruitfull, allowing both parties to explore, understand and
respect each others business viewpoints. The outcome provided me with the
assurances I need in order to allay any potential for anxiety with my
customers".
ISOCNZ's major concern was to ensure that there was no implication of
favouritism towards any particular company. Responsibility for the DNS
service means that the Society carries out a quasi-regulatory role, touching
a number of sensitive issues. The role of its DNS Registration organisation
is to ensure that its Domain Name listing organisation provides the *same
levels of service to all* customers, within set policy guidelines.
"Positive discussions, positive outcomes" said Patrick O'Brien, General
Manager for ISOCNZ's new DNS registration organisation. "In creating this
organisation, one thing is uppermost in my mind - to establish a business
that provides high levels of service to all, be they individual domain name
holders, or value add organisations".
"Peter has my assurance that his Company will be afforded the same levels of
service as any other of my customers. I look forward to a continuing
dialogue in the future".
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