FOR IMMEDIATE RELEASE CONTACT: Ramzi Baroody, President RIQ Technologies Inc. Phone: 416-410-7457 E-mail: firstname.lastname@example.org RIQ TECHNOLOGIES' FEEDBACK STATION HELPS BUSINESSES IMPROVE SERVICE QUALITY THROUGH FEEDBACK ANALYSIS AND ONLINE SURVEYS (TORONTO, CANADA - JUNE 6, 2000) - RIQ Technologies today unveiled Feedback Station (www.feedbackstation.com), a new service that provides website hosts access to an invaluable resource: customer opinion. Feedback Station collects feedback from website visitors, helping businesses improve the quality of their services by listening to their customers. "It is becoming easier and less expensive every day to create a web presence, but small to mid-sized companies still have many disadvantages in competing with larger companies," said Ramzi Baroody of RIQ Technologies. "One big advantage large companies have is their access to customer data. The Feedback Station helps bring businesses closer to their customers. By learning from their customers' feedback, businesses can improve the quality of their website and commercial services." All of FeedbackStation's services are automated and customizable. Feedback pages and surveys are designed online in minutes and are ready to run immediately. Feedback services range from a free personal feedback page to a fully customizable feedback page that allows subscribers to store their customer data on a web-based FeedbackStation database. Users can perform a variety of real-time analytic queries and generate reports, including graphs, from the data. Subscribers receive monthly and annual summaries of how their website measures up in comparison to other users of the FeedbackStation. FeedbackStation also offers a variety of web-based survey tools, ranging price from $200 for a one-week survey to $2900 for an extensive four-week survey. This is just a fraction of what web-based surveys cost elsewhere. Coupled with the proper analytic reporting tools available at the Feedback Station, surveys can provide an accurate insight into customer opinion. ABOUT THE COMPANY RIQ Technologies is a privately held company based in Toronto, Canada that specializes in research and development in software that helps improve quality in business.
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