On
Friday I asked readers if they'd had any
problems using Pizza Hut's online ordering system.
My goodness -- the response was dramatic!
It seems that Pizza Hut have a very real problem with their web-based
ordering system and, what's worse, most of the time they
aren't even acknowledging the complaints of those who have complained.
One can't help but wonder if the reason why the complaints aren't being actioned
is because the site's
contact form appears to deliver all communications directly to the webmaster.
Could it be that this webmaster is none too keen to alert management to the
problems being experienced with the website?
The comments you see published here are just the tip of the iceberg -- with
many more woeful stories about the failure of the online ordering system
received but marked "not for publication."
I shall be attempting to obtain comment from Pizza Hut management today and
update this story tomorrow.
Welcome To The 20th Century BNZ
No, I don't mean the 21st century --
it has taken the BNZ over two years to respond to the demands of
the local Internet industry and offer a multi-currency credit-card merchant
facility -- and it's still not quite ready.
Describing the (imminent) launch of the service as a "breakthrough" is just
another indication of just how out of touch the banks are with the modern
hi-tech world.
It seems amazing to me that banks are so slow to make proper use of all this
fancy new technology.
When I deposit a cheque in my bank account it takes nearly a week for the
cleared funds to appear in my account -- yet when I write a cheque the money
is debited overnight.
Almost every time someone overseas wires me money using a TT through the
banking system it ends up disappearing into thin air for days -- sometimes
weeks at a time.
Come on guys -- this stuff is no longer rocket science!
Egg On Face -- Sun-ny Side Up
Sun Microsystems prides itself
in providing some of the most industrial-strength Internet hardware/software
solutions on the planet. It was surprising therefore to see that the system
set up to make the source code for the StarOffice suite
available for download
on the Net ended up spitting the dummy over the weekend.
Some cynics have suggested that this particular server was designed to
fail -- thus giving the impression that the demand for the source code was
gobsmackingly huge.
Sun are hoping that the open-source developer community will run with this
code and create a viable challenger to Microsoft's Office 2000 suite.
Don't get too excited just yet though -- reports are that the current code
version isn't ready for the big-time.
Have you downloaded the code? Do you use StarOffice? Send me your comments
for publication.
As always, your feedback is welcomed.
