Note: This column represents the opinions
of the writer and as such, is not purported as fact
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Oh dear, the domain name game is still a minefield for consumers.
Although the seemingly endless tide of fly-by-nite registrars who send
out pro-forma invoices charging highly inflated prices for domain names
you don't have and don't need appears to have abated somewhat, there's
still some jiggery-pokery going on.
First-up, if you use your own domain name for your website or email, are
you sure that your name actually appears in the registry records?
Recently I've received a number of emails from people who thought they'd
registered a domain name through their ISP, web designer or hosting
company, only to find out later that the name isn't registered to them at all.
Check Out The Aardvark PC-Based Digital
Entertainment Centre Project
Updated 2-Dec-2002
What has happened in these cases is that the ISP, designer or hosting company
acting on behalf of the customer has registered the domain in their own name
rather than that of their client.
To make things worse, the customer has no way of altering, or requesting
the alteration of the records relating to that domain, other than to go through
the company they originally dealt with.
This setup can see customers effectively held to ransom.
The argument forwarded by most agents is that it's just a whole lot simpler
for them to hold the registration since they may, from time to time, need
to alter technical information and because they'll be the technical contact
anyway.
However, problems can start if that company goes into receivership or just
gets greedy. If they own your domain and you wish to change providers they
may might be reluctant to make the changes required to facilitate such
a move.
You could probably sue them and, after paying out a small fortune in legal
fees, win back your domain -- but in the meantime you'd be out of pocket and
quite possibly off the air.
So, if you have your own domain -- check to make sure that it has actually
been registered in your name, just in case.
In other domain-related news, I received a few complaints about an email
sent out by Domainz about a week or so ago.
Some claimed it was spam -- but that's probably not strictly true since, as far
as I can tell, all those receiving it are actually Domainz customers. However,
if anyone who isn't a Domainz customer received an email with the subject
"Domainz Fee changes and Domainz Ad-oNZ" then I'd love to hear about it.
However, the email was interesting mainly due to the disclaimer that came
with it. This disclaimer said in part "If you have received
this email in error, please contact Domainz by returning the email and
destroying the original."
Just how do you "destroy" an email?
Does simply deleting constitute destruction? Maybe not, after all we now
have people who specialise in the forensic recovery of data from disk drives
and they repeatedly tell us that deletion doesn't actually remove data from
your drive.
I'm getting a lot of emails that carry long-winded disclaimers on them these days
and quite frankly it annoys me.
If someone sends me an email then *they* have the responsibility of ensuring
that they've sent it to the right person and that they've not included any
information I didn't ask for that they might consider confidential.
I'm blowed if I'm going to fix their mistakes for them -- life's too short.
Common courtesy dictates that when someone has obviously sent you something
in error, you drop them a note advising them and delete the message. But when
senders decide to include a half-page of threatening legal prose on the bottom of their
emails which tries to lay down a long list of terms and conditions associated
with receiving that message then I say "get stuffed."
I doubt (but I'm no lawyer) that such disclaimers are even enforceable under law,
since they appear at the bottom of the email and would only be read after
the body of the message. Are retrospective disclaimers even legal?
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publication of Aardvark, the bills still exceed the income by a fairly
significant amount. It is with this in mind therefore that I'm once
again soliciting donations from anyone who feels they're getting some
value from this daily column and news index. I've gone the PayPal
way of accepting donations because the time involved in processing a bunch
of little credit-card billings sometimes exceeds the monetary value they
represent. Just click on the button to donate whatever you can afford.
NOTE: PayPal bills in US dollars so don't accidentally donate twice
what you were intending :-)
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