Note: This column represents the opinions
of the writer and as such, is not purported as fact
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Like all industries and market sectors, the computer, internet, communications and
information technology areas have their share of raw deals and rip-offs.
The vast majority people seem to just accept these price-gouging activities as a part
of life and, while they may occasionally be moved to bitch about it,
they usually just sigh and hand over their cash.
Fortunately, in most cases the free market economy ensures that we get the best possible
pricing value for the goods and services we buy, but this can't always be
relied on due to the effects of oligopolies and informal cartels.
The Aardvark PC-Based Digital
Entertainment Centre Project
Yes, at last, this feature
has been updated again! (31 Mar 2003)
Today I've decided to take a look at some of these rip-offs and rorts,
and to invite readers to submit their own observations and opinions
by way of the forums.
First up would have to be the outrageous price of inkjet printer ink.
Although it could be argued that this is simply a clever business model
that has been used before by the manufacturers or razor blades and
numerous other items, such a simple explanation might not be strictly
true.
After all, when you buy a razor blade, you get to keep on using it until
you feel it is too blunt to be effective. Users of Epson inkjet printers
however don't get to make such a decision.
A small chip embedded in each ink cartridge decides when there is no more
ink left. Recent reports indicate that the chip's estimation of the
remaining ink level can be wildly inaccurate and that many supposedly
empty cartridges actually have as much as a third of their ink remaining.
When you consider that the ink in these cartridges costs more than gold on
a weight for weight basis, Epson stands to boost their profits significantly
by including this "feature".
Of course the chip also effectively prevents third-party suppliers from
refilling the Epson cartridge with their own ink at a lower price than the
genuine stuff -- further disadvantaging the customer.
Surely, once you've handed over your cash for the printer and the ink cartridges,
you have a right to do whatever you want with those items -- including refilling
with third-party ink?
The second biggest rip-off has to be the way that Telecom charges a massive
per-MB rate for over-cap local Jetstream traffic.
How on earth can they justify charging the same amount per MB for traffic that
may come from just down the road, as they do for traffic that has come from
the other side of the globe through that expensive Southern Cross undersea cable?
If JetStream Starter traffic can be split into local and international units for
the purposes of billing, why can't the same be done with Jetstream-proper?
Clearly there's no technical or other reason to prevent this -- which means
only one thing -- Telecom is making a killing on this local traffic and
since, through their ownership of the vast majority of the nation's copper,
they *own* the DSL marketplace so there's no need to change anything.
So these are two obvious instances where consumers are being abused in the
name of profit -- now you tell me, and other Aardvark readers, about the
ones you're aware of.
If any Aardvark readers want to share an opinion on today's column or
add something, you're invited to chip in and have your say in
The Aardvark Forums or, if you prefer,
you can contact me directly.
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significant amount. It is with this in mind therefore that I'm once
again soliciting donations from anyone who feels they're getting some
value from this daily column and news index. I've gone the PayPal
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