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Dateline: 15 May 2000 Early Edition Read The Previous Edition A permanent link to this page can be found here
Editorial
Suddenly it would seem that the almost year-long battle between the two
telco giants is at an end -- with Clear agreeing to sign up to the 0867
concept and Telecom agreeing not to charge the "Internet Tax" on Net calls
made to non-0867 numbers.
There's intense speculation that this is all due to a change of faces at
the negotiating table and the involvement of two women -- Theresa Gattung
on Telecom's side and Rhoda Holmes on Clear's side.
So... is this simply a case of patching up old grievances in the name of
providing better service to the customer?
I guess this is what we'll be told -- and some people might even believe it.
Unfortunately,
as I predicted just over a
week ago, it would appear that the local Telco business is about to join the banking and petroleum
industries in deciding that small markets are much better suited to duopolies or
cartels than competition.
After all -- when you're dealing with a tiny market the size of New Zealand,
what's the point in wasting money fighting your main competitor when you can
simply join forces and, by presenting a unified front to the market, do
just about anything you want.
Of course the fact that one day, the government will (eventually) get around
to seriously looking into the way the Kiwi share and NZ Net users have been
abused by Telecom also has something to do with this latest decision.
Telecom doesn't want the government to spoil it's little party by legislating
for others to gatecrash -- so it figures that by allowing Clear in to share
the plunder it can argue that such legislation is no longer necessary.
For its part, Clear would naturally be happy to sit at the table and share
the trifle and jelly on offer.
Let me be cynical again and suggest that over the next five or six months
Clear and Telecom will be working very hard behind closed doors to create a
new relationship that will not only present a unified front to government
and its inquiry, but which will also protect their patch against any
upstarts that might want to come along and not play the cartel game.
So... are consumers going to get a better deal?
The answer is simple.... How do you feel about the levels of service your
bank offers and are you happy with the level of fees they charge?
Unfortunately I have every confidence that the government will come back
and tell us that the monster which created the 0867 situation is dead and
there is now no longer any need to adjust Telecom's monopoly on the local
loop. Perhaps they'll forget that there are two-headed monsters too!
Of course I could be wrong -- what do YOU think?
All feedback gratefully received.
And The Winner Is...
This giant mess has created a wide range of reactions amongst ISPs, Web
designers and others -- ranging from frustration, through anger to despair.
Perhaps the most irritating aspect of the whole thing is that Domainz simply
refuses to acknowledge this massive level of discontent -- and, as if to rub
salt into the wound, this press release was received last week from a PR
spokesman who is either very easily deceived or who really doesn't care about
his credibility:
Now I have to wonder if this is a joke -- after all, the quality of the spelling and grammar is hardly of a calibre you'd expect from a professional PR agency -- they even spelt the client's name wrong! But -- if it's bona fide then I'd have to say.... congratulations Patrick O'Brien and Peter Verschaffelt for producing the "spin of the year." I suspect that those ISPs and Web designers I spoke of before can now quite rightly feel that their intelligence has been insulted. Nice one Patrick! Free republic-ation rights available on request :-)
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