Note: This column represents the opinions
of the writer and as such, is not purported as fact
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One of the most frequent comments I've heard in respect to
the recent scam email purporting to be from Westpac is that those who got
duped deserved it because they should have known better.
Is this fair? Should the "average" Net user be sufficiently aware of
things such as spoofed URLs to spot a scam when they see it?
And, if they should be that savvy, whose job is it to make sure that they
are?
Should ISPs be required to test their customers for Net-IQ before handing
over the ID and password that will get them online?
Should government step in and mandate that those who wish to jump onboard
the information superhighway must now have an "info-highway drivers licence"?
The Aardvark PC-Based Digital
Entertainment Centre Project
Yes, at last, this feature
has been updated again! (31 Mar 2003)
Some argue that we can't compare the Net to our highways. After all, if
someone is driving a car without the right knowledge and training then they're
a danger to other road-users -- but if someone gets scammed on the Net because
they're naive or unskilled then that affects nobody but themselves -- right?
Well not true actually.
You only have to look at how many people run their computers without firewalls
or anti-virus software, or who open unsolicited attachments containing viruses
that then send copies of themselves out to hundreds or thousands of other Net
users to see that ignorant Net users *can* adversely affect others.
So what do we do -- use a carrot or a stick?
Do we mandate that only those with a certain level of knowledge, awareness
and competency use the Net?
Or do we suggest that since government sees fit to plaster our TV viewing
with commercials on safety around the home (courtesy of the ACC), safety on
the road (courtesy of the LTSA) and other similar advertisements -- maybe
its about time they offered some "safety on the Net" commercials too.
I can think of a myriad of safety issues relating to the Net that very much
deserve to be thrust into the public's gaze.
Don't reply to spam, don't buy from spam, don't let young kids use the Net
unsupervised, identifying the hallmarks of a scam, good email practice,
avoiding worms/trojans/viruses, etc, etc.
Surely, given its new charter, TV1 ought to be taking up the cudgel against
Net-ignorance and helping educate all those "average" Net users as to the
traps and dangers of life online.
There can be no doubt that a better educated net population would go a long
way to reducing spam, protecting our kids and safeguarding the population
against unscrupulous scams.
What say you?
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